Introduction
Welcome to Azerbaijan Tours Packages. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book Azerbaijan tour packages with us. We understand that planning your Azerbaijan travel packages requires trust, and we take that responsibility seriously.
Who We Are
We are Azerbaijan Tourism Incentives LLC, a licensed travel agency based in Baku, Azerbaijan. We specialize in creating memorable travel experiences through our Azerbaijan holiday packages, Baku tours, and customized trip packages across the beautiful country of Azerbaijan.
Our Contact Information:
- Company Name: Azerbaijan Tourism Incentives LLC
- Address: Ali Asheref Alizade Ev 120 – First Floor, Narimanov Rayonu – AZ 1008, Baku City, Azerbaijan
- Email: info@azerbaijantourspackages.com
- WhatsApp: +994508860543
Information We Collect
Personal Information You Provide
When you inquire about or book our services, we may collect:
- Contact Details: Your name, email address, phone number, and WhatsApp contact
- Travel Information: Passport details, nationality, travel dates, and accommodation preferences
- Booking Details: Tour selections (such as Baku city trips, Baku old city tours, or Baku Gobustan tours), number of travelers, and special requests
- Payment Information: Billing address and payment details (processed securely through our payment partners)
- Communication Records: Messages, emails, and inquiries you send to us
Information Collected Automatically
When you visit our website, we automatically collect:
- Technical Data: IP address, browser type, device information, and operating system
- Usage Data: Pages visited, time spent on pages, links clicked, and referring websites
- Cookies: Small files stored on your device to improve your browsing experience (see our Cookie Policy section below)
How We Use Your Information
We use your personal information for the following purposes:
To Provide Our Services
- Processing and confirming your Azerbaijan trip packages bookings
- Arranging transportation, accommodation, and tour guides
- Sending you booking confirmations, itineraries, and travel documents
- Providing customer support before, during, and after your trip
To Improve Our Services
- Understanding how visitors use our website
- Analyzing trends to improve our Azerbaijan travel packages offerings
- Developing new tours and experiences based on customer preferences
To Communicate With You
- Sending booking updates and travel reminders
- Responding to your inquiries and questions
- Sharing travel tips and important information about Azerbaijan
- Sending promotional offers (only if you have opted in to receive them)
For Legal and Safety Reasons
- Complying with legal obligations and regulations
- Protecting against fraud and unauthorized activities
- Ensuring the safety and security of our travelers
How We Share Your Information
We respect your privacy and only share your information when necessary:
With Service Providers
We work with trusted partners to deliver your Azerbaijan holiday packages, including:
- Hotels and accommodation providers
- Local tour guides and transportation companies
- Payment processors
- Travel insurance providers (if requested)
These partners only receive the information needed to provide their specific services and are required to protect your data.
With Government Authorities
We may share your information with relevant authorities when:
- Required by law or legal processes
- Necessary for immigration and border control purposes
- Needed to protect the safety and rights of our travelers and staff
With Your Consent
We will share your information with other third parties only if you have given us permission to do so.
We never sell your personal information to third parties for marketing purposes.
International Data Transfers
As an international travel agency, we may transfer your personal information to partners located in different countries. When we do this, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Data Security
We take the security of your personal information seriously and implement various measures to protect it:
- Secure servers with encryption technology
- Restricted access to personal data (only authorized staff members)
- Regular security assessments and updates
- Secure payment processing through trusted payment gateways
- Staff training on data protection practices
While we strive to protect your information, please understand that no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.
Your Data Protection Rights
Depending on your location, you may have the following rights:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can ask us to correct any inaccurate or incomplete information.
Right to Deletion
You can request that we delete your personal information in certain circumstances.
Right to Restrict Processing
You can ask us to limit how we use your information.
Right to Data Portability
You can request a copy of your data in a commonly used format.
Right to Object
You can object to certain types of processing, such as marketing communications.
Right to Withdraw Consent
If we process your data based on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
How Long We Keep Your Information
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:
- Booking Information: Kept for 7 years for accounting and legal purposes
- Marketing Communications: Kept until you unsubscribe or request deletion
- Website Usage Data: Typically stored for 2-3 years
- Inquiry Information: Deleted after 2 years if no booking is made
After these periods, we securely delete or anonymize your information.
Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us provide a better browsing experience and understand how visitors use our site.
Types of Cookies We Use
Essential Cookies: Necessary for the website to function properly (cannot be disabled)
Performance Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: Track your online activity to deliver relevant advertisements (only with your consent)
Managing Cookies
You can control and delete cookies through your browser settings. However, disabling certain cookies may affect your experience on our website.
Third-Party Links
Our website may contain links to other websites, including partner hotels, airlines, or tourism boards. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the “Last Updated” date at the top of this policy
- Notify you via email if you have an active booking or subscription
- Post a notice on our website homepage
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
We are here to help with any questions or concerns about your privacy or this Privacy Policy. Your trust matters to us, and we want to ensure you feel comfortable when booking your Baku tours or any of our Azerbaijan travel packages.
Please feel free to reach out to us:
Azerbaijan Tourism Incentives LLC
📍 Address: Ali Asheref Alizade Ev 120 – First Floor, Narimanov Rayonu – AZ 1008, Baku City, Azerbaijan
📧 Email: info@azerbaijantourspackages.com
📱 WhatsApp: +994508860543
Whether you have questions about how we handle your data, want to exercise your privacy rights, or simply need clarification on any part of this policy, our team is ready to assist you. We typically respond to all inquiries within 24-48 hours.
Thank you for choosing Azerbaijan Tours Packages for your travel adventures. We look forward to helping you discover the beauty and culture of Azerbaijan!